• Agent641@lemmy.world
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    7 days ago

    No because I live in Australia where the govt forces restaurants to Pay their staff in full rather than outsource their wages to the customers directly.

    Edit: Pay, not Pauly.

        • JcbAzPx@lemmy.world
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          7 days ago

          No, that would be the owner or the manager. The best thing to do is never go back and tell everyone you can that they try to rip people off.

          • Auth@lemmy.world
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            7 days ago

            Holding the owner responsible for their actions? Sorry chief best I can do is scream at the meakest looking waiter I can find until the police escort me out.

    • LifeInMultipleChoice@lemmy.world
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      7 days ago

      Yeah, what’s likely happening here is that the tip numbers were calculated off the subtotal intentionally. So say you buy a “happy hour” drink and it is $3 instead of $6, they tip is calculated before the “discount”.

      Their machine could have actually been wrong, but using a total before discounts seems more likely.

      • mic_check_one_two@lemmy.dbzer0.com
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        7 days ago

        On the surface, I can understand this. It’s not the server’s fault that they got the happy hour rush when everything is 50% off. If anything, they had to work harder because it was busier. Why punish them for that extra work with lower tip calculations? The drinks aren’t any easier or faster to pour just because they’re half off. It should at least be transparent, but I at least understand the reasoning.

        What does bug me is when the tip calculations are based on the after-tax total. Fuck that, I’m already getting taxed 10% on this, you don’t need your 18% calculated from that extra 10%.

        • Camelbeard@lemmy.world
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          7 days ago

          I don’t really follow this reasoning, so a drink cost X but you calculate Y because at other times it costs Y.

          So if you go to a cheap restaurant you increase your tip because the restaurant next door has higher prices? The staff in the cheap restaurant works just as hard, maybe harder.

          This whole tip thing need to die ASAP. If everybody just stopped tipping staff would get a normal pay or a better paying other job. But if you don’t tip, how do you show appreciation?? Well, do you tip your wife when she does something nice for you?? No, so people can show appreciation without money.

          • Plurrbear@lemmy.world
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            3 days ago

            Wow! Servers are providing a service of waiting on you when you could have made your own food at home without “tipping” your wife. That comparison is asinine and doesn’t belong in your comment. Vastly different!

            And the previous commenter stated just because you got $100 worth of half off drinks so $50, you shouldn’t tip off the $50. Drinks were the same, service was the same, etc. just because you have a discount doesn’t mean you had “discounted” service therefore, should still tip off the TOTAL BEFORE DISCOUNTS!

            I agree tipping culture needs to die but in America where I was a teacher for years and now make more money as a server with half the hours shows the broken systems of America. Something has to change and not tipping your server isn’t going to do anything but hurt a fellow human trying to just get by like themselves!

            Want change? Go to the govt, create a bill, talk to reps for your state, but stop punishing servers for your selfish beliefs and actions! Don’t like it, don’t go out! Want change, then do it!

            • Camelbeard@lemmy.world
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              3 days ago

              Go to the govt? Really? In Japan there is no tipping culture, in fact a tip is seen as an insult. Do you really think that has anything to do with their government? Well maybe the exception is that the US allows this BS by not having a decent minimum wage for any job.

              Second you completely ignore parts of my response, so if you need to tip the full amount, why is is fair to tip lower at a cheaper restaurant? These people work just as hard.

              But let’s go even deeper, you say I’m selfish because these people provide a service? So what? My mailman provides a service, the roadworker that fixed the road I use every day provides a service? Why is tipping even a thing? I need to pay extra for someone doing the job they got hired for?

        • LifeInMultipleChoice@lemmy.world
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          7 days ago

          I’ll meet you half way, we’ll not suggest you pay tips on taxes, but you will pay a $2.99 dining room fee to use our facilities. You can avoid this by doing pick up with a $1.99 convenience fee.

            • Plurrbear@lemmy.world
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              3 days ago

              Perfect, then I don’t waste my time, table, and food waiting on someone who won’t tip vs someone who will.

              I agree if you don’t like it, don’t go there, stop punishing others based off your beliefs.

  • andros_rex@lemmy.world
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    7 days ago

    Tipping is a holdover from slavery. It’s a way to control service workers.

    This doesn’t mean that you shouldn’t tip people who rely on tips, it means the system is fucking broken by design.

      • mic_check_one_two@lemmy.dbzer0.com
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        7 days ago

        Every single time I see a fucking Square cash register… One of these motherfuckers:

        Every single time I see that piece of shit, I know I’m about to hear the “it’s just going to ask you a few questions” line. And those “few questions” will be asking me to tip 25 goddamned percent on something that I’ve never tipped for before.

  • MIDItheKID@lemmy.world
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    7 days ago

    This may be anecdotal, but I ran into this exact same issue a few weeks ago. The suggested 20% was significantly higher than the 20% on the bill. It took me a little bit to figure out, but we were at the restaurant for a steak special and happy hour. The 20% tip was for the non-special price. For example, the steak and two sides special was $18, but the normal price was $28. The drinks were $5 but the normal price was $8. So the suggested tip was 20% of $36, not 20% of $23. These aren’t the exact numbers, and there were two of us, but you get the idea. The POS/Tip suggestion is setup so the servers don’t get the shit end of the stick when the restaurant is doing a deal/special. I’m not sure I fully agree with it, and I have my own beef with tipping culture in general, but I’m just looking to explain what might be seen in OP’s photo.

    • Mister_Ruse@aussie.zone
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      7 days ago

      It’s not hard to include a disclaimer tip prices based on full price if that’s the case to avoid looking bad.

      • Plurrbear@lemmy.world
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        3 days ago

        That’s should be common sense. Tip on the FULL amount not on a discount you received, you didn’t get discounted food or service so tip accordingly. It’s not hard.

    • skisnow@lemmy.ca
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      6 days ago

      I don’t know if Groupon is still a thing, but at its peak there were posts online on a regular basis from wait staff who got stiffed, because customers would tip based on the balance they owed after the 90%+ discount Groupon voucher.

    • Shayeta@feddit.org
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      7 days ago

      Understood, but not my problem. If it says 20%, it should be 20%. For trying to pull shit like this it is going to be a 0% from me.

    • mic_check_one_two@lemmy.dbzer0.com
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      7 days ago

      I’m all for refusing to tip, but be up-front about it. Let the server know ahead of time that you won’t be tipping. Hell, let the manager (or if it’s a smaller place, the owner) know too, so you can actually get your opinion heard by someone who may be able to effect change. Make it clear that your refusal to tip is not a reflection of the server, but a protest against tipping culture.

      Hell, while talking to the manager, you should also ask if they require servers to tip out the back-of-house staff. If you’re refusing to tip, it’s entirely possible that your server is losing money on your order, because they’re required to pay the kitchen a percentage of your bill. If the server is required to tip out, be clear that you want your bill excluded from the tip out, since you’re refusing to tip based on strongly held personal beliefs. If the manager protests or says it isn’t possible (it is possible, but they’ll lie to try to get you to tip), then they can serve you personally.

      You’ll still get served, but it’ll be with the level of service that the waiter thinks you should get, rather than with the level of service that you think you deserve. If you’re going to refuse to tip, at least take the mask off and be honest so your server can do the same.

      If you’re willing to do that, then more power to you. Believe it or not, many servers will be chill about it, and treat you the same as any other customer. Especially if you’re there when it’s slow, and they don’t need to tip out the back of house staff. They’re not losing any money by serving you, and they aren’t super busy so they have no reason to ignore you. But if you’re afraid to be honest because you might get worse service, then you’re just a scab who is leeching from the tipping culture and only hurting the working class.

    • Plurrbear@lemmy.world
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      7 days ago

      You pay for the service of being waited on… don’t want to tip… then go to McDonald’s! wtf! 🤬

      • nickiam2@aussie.zone
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        7 days ago

        It’s not a “service”. All I want from the staff is to tell them what I want to order and to bring the food. That’s all. I don’t see what extra “service” I’m supposedly paying for

        • Plurrbear@lemmy.world
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          4 days ago

          SITTING DOWN, waiting on you, and then BRINGING YOU FOOD, ensuring it’s up to your standards after a couple bites, if you don’t want that SERVICE get fucking take out! It’s that fucking easy!

          • Plurrbear@lemmy.world
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            3 days ago

            If I was your server, I would get you!! Never would be empty! Usually half full is when I ask if they want another.

      • Pup Biru@aussie.zone
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        7 days ago

        the restaurant pays for their staff… should you pay for having a table and chair too? staff is a basic requirement of a restaurant

        • Plurrbear@lemmy.world
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          4 days ago

          Welcome to America where tipping culture is a thing, don’t like it, get take out and fuck off!

      • h3rmit@lemmy.dbzer0.com
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        7 days ago

        Do you tip for the service for customer tech support or similar customer facing industries as well?

        • Plurrbear@lemmy.world
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          4 days ago

          No, your comment is asinine and completely irrelevant, when you call tech support for example, Apple or AT&T, you are already paying their damn salaries with the bill you pay each month (plus they get paid more an hr-duh).

          You don’t pay my salary when you come in dine at my table for hours and eat like $200 worth of food and provide NO tip! You occupied my table knowing others could come in and give me a better tips, that’s the difference!! You clearly haven’t worked in the food industry before.

          • h3rmit@lemmy.dbzer0.com
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            3 days ago

            I have! But in a civilized country, not the USA. I do pay your salary when I go to the restaurant, yes. You are paid by the restaurant only because people go there and eat. Your salary is literally dependant on people ordering food. It is the service you provide, you are not a fucking independent contractor that I have personally hires to serve my table lol. You are on the restaurant’s payroll, same as tech support is on whatever company’s payroll. No tips for one, no tips to the other. A techy gets paid the same whether they spend 5 hours on a ticket and licks the customer’s dick, or if they spend one hour and are complete asses.

            • Plurrbear@lemmy.world
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              3 days ago

              Yeah, you have never worked the service industry in America so… comment invalid.

              Don’t like tipping in the US than don’t go out, or stay in whatever county you are skimming servers out of tips you live in…

              My restaurant actually pays us more than the bogus ass fed minimum wage and I don’t have to “kiss ass” of customers they genuinely like me, might be hard for you to comprehend but I get well over 20% on almost every table. I can make $3-4k a month with my wage and shifts like 25hrs a week, that’s what’s wrong in the US. When you make more as a server with half the hours than a full time teacher, something’s got to change…

              Bottom line, my restaurant pays me $11.10/hr or $15/hr (asst manager) plus tips so basically tip your servers or do not go out and hit a drive thru instead. Stop punishing us because of what you believe in…

      • Ronno@feddit.nl
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        7 days ago

        Is there an option to pick up my own food at the counter? I’d gladly do it.

        • Plurrbear@lemmy.world
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          4 days ago

          Yes, it’s call take out. But still employees have to put the order together, bag it, and ensure everything is 100%, so def should tip them something!

          • Ronno@feddit.nl
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            4 days ago

            I don’t tip for take out I have to pick up myself. But tipping culture here in The Netherlands is vastly different than the US. We basically only tip in restaurants, and only if the service was really good. Most people don’t tip for bad or average service.

            • Plurrbear@lemmy.world
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              3 days ago

              Yeah, a lot of people don’t tip for take out, but who do you think makes and puts together your order for a nice restaurant take out? (I work for a Sushi and Steakhouse). Sadly, we have to and ensure orders are right and still don’t get tipped. It’s not a McDonald’s (we have many other options and temps of food, etc.). You came to a nice restaurant for take out and we ensure all is well, we had to put together your order and ensure all food is correct, it’s vastly different than a fast food drive thru. Yes, you had to pick it up but we still had to put the order together and ensure all the fine food is correct. If that makes sense, it’s different.

              We don’t just heat up a cooked burger patty and put it on a bun and shove you through a drive thru, it’s 100% different. You came to a sushi steakhouse with different orders and temps of foods with modifications very different than the standard “take out”.

              Basically, America just needs to pay the employees vs tips but that’s not changing. I was a teacher for years but with the recent political drama and parents shoving their kids to iPads with no respect I left and found out I am making almost 3X a month as a server than a teacher, that’s savage!

              • Ronno@feddit.nl
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                3 days ago

                The answer is in your last sentences, employers should just pay a livable wage (mandated by the government really). In your first paragraph, all the things you explain to me are just part of the job. Nobody is going above and beyond to give me a better service/experience, it’s literally just people doing their jobs. In non hospitality services, people don’t get tipped for doing their job either, right? I’ve never seen anyone tip a nurse, teacher, police officer, etc.

                The whole tipping culture in the US is such a wild concept. In that aspect, I’m glad that we here in The Netherlands don’t have that culture (yet), that we are not expected to tip and that we only tip great hospitality. But meanwhile the times are changing, we also see a “leave tip” prompt more often and it is really starting to annoy me. I’ll decide if I want to tip, no need to shove it in my face, especially not considering people make a living wage without tips anyways.

  • OhStopYellingAtMe@lemmy.world
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    6 days ago

    I feel like there may be some missing information. For example, if the customer had a coupon or other discount. The tip should be a percentage of the total before the discount. If they’re “adjusting” to tip less- based on the post-coupon price, fuck them.

  • Allemaniac@lemmy.world
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    7 days ago

    whenever I see a “suggested tip for your inconvenience” I feel the urge to research (aka google) their reported earnings for the last economical year, calculate their profit margin and write that in the tip line and to pay their employees better instead of trying to shift the costs onto the customers with scammy guilty conscience. Fuck establishments like that, especially those who are then trying to conceive you ONTOP of the already bs tips

  • MystikIncarnate@lemmy.ca
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    7 days ago

    Tipping, specifically in the original context of restaurants, I will still do, simply because the government needs to change the minimum wage so that servers are included. They’re currently a protected group that is allowed to be paid far less than minimum wage, and they are supposed to make up the difference in tips.

    In every other context, wow me and I’ll tip you, otherwise, don’t expect shit.

    If you did your job as you are expected to do, then I don’t see why I need to tip.

    • Mickey7@lemmy.worldOP
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      6 days ago

      It was always a dumb idea to pay servers LESS because they got tips. There was a time when tips were mostly cash and you didn’t have to claim them as income. But now that advantage is almost completely gone. And we should just end tipping. If you go out and don’t like the service then don’t go back. Just like it works with any other business.

      • Plurrbear@lemmy.world
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        3 days ago

        Thank you! After all the comments and being a server I was starting to feel like I was going crazy!

        Like you said, tip your servers accordingly and if not then don’t go the f out! Go through a drive thru instead!

        And if you hate the tipping culture then try to change it! Don’t punish the servers for your selfish actions and beliefs for a service rendered! You don’t HAVE to be waited on… you chose that! So don’t choose to not tip that’s an asshole move and if you’re a regular even worse!

        • MystikIncarnate@lemmy.ca
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          2 days ago

          This is exactly me. I still tip you all. Even if the food sucked, I’m doing what I can to leave a tip.

          I’d add a caveat for bad service, but honestly, I don’t think I’ve met a server yet that deserved to not be tipped (aka, paid fairly for their service).

          If you suck at your job, you won’t have it very long. Server or not. Let’s let the system work the way it does for everyone else. Ban below minimum wage wages for servers.

          Once that happens, I can happily never tip again.

        • MystikIncarnate@lemmy.ca
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          2 days ago

          Are you encouraging people to do a crime?

          Tax evasion is serious you know!

          … Nevermind that the IRS lacks resources to actually audit even the top 0.1% of earners to make sure they aren’t doing anything funky… Nevermind having the resources to audit any of the rest of us… It’s illegal!

  • TempermentalAnomaly@lemmy.world
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    7 days ago

    For the longest time, I’d find a tip between 15% and 20% which would result in a final total that was a palindrome. That was about 20 years ago and that’s the first thing I noticed in this picture.

  • Plurrbear@lemmy.world
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    7 days ago

    It was probably the percentage BEFORE a discount was given… just because a discount happens doesn’t mean you should skip out on the tip of a server… example, you have a $100 bill with a $50 discount, you DO NOT TIP ON THE DISCOUNT, you tip on THE TOTAL bill of service. You still all got the same amount of food and service, so stop with this short tipping staff!

    Can’t afford a tip then don’t fucking go to a damn restaurant! I make more as a server with half the hours than when I was a full time teacher! America is fucked but don’t fuck fellow people over because you can’t comprehend the tipping culture and are a cheap POS!

    • nickiam2@aussie.zone
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      7 days ago

      This may be a “hot take” but the service staff is employed by the restaurant, not me. It’s not my job to pay the employees of the restaurant. It’s the owners and employers job to pay the staff. I want to know the price of the thing I’m buying when I order it, not after taxes are added and in some places a “cost of living” fee on top of that. Then to expect the customer to pay even more on top of all the extra bs fees the house charges instead of just increasing the price of the food. No thanks

      • Plurrbear@lemmy.world
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        4 days ago

        Don’t know where you live but taxes are always a thing, welcome to America. All bills show EXACTLY what you are paying for, if you don’t want to tip or change the tipping culture than do it, otherwise TIP your servers or fuck off and get take out, it’s not that fucking hard!

      • Plurrbear@lemmy.world
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        4 days ago

        Honestly, people in my community are amazing! I get well over 20% most of the time, very rarely will I get $0 tips and honestly it’s from teenagers or young adults who shouldn’t be “dining in” if they don’t have a tip after food costs! (Go fast food or take out, don’t punish me because you don’t have money for a tip!)

        Other than this one mid age douche that comes in every other week and orders like $40-50 worth of food and NEVER tips! I ignore his table if I am busy. People pay me for food and SERVICE and if I know you aren’t going to tip me, I ain’t going to provide the best service!

    • kamen@lemmy.world
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      7 days ago

      The problem is that because of the way it’s written, it ends up being misleading.

      If there was a simple disclaimer like “tip based on non-discounted prices”, it would’ve been fine.

      • Plurrbear@lemmy.world
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        4 days ago

        I agree but also, that’s common sense… just because your bill was discounted doesn’t mean you discount my tip, you still got all the food and great service, so wtf! I don’t get how people are still confused, tipping in America has been a thing for decades!

        • kamen@lemmy.world
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          3 days ago

          Still potentially misleading. If the receipt doesn’t say anything about the discount (which is not clear because we can’t see what’s above the total), then you can’t tell. Again, a simple disclaimer should be enough. If there are things like “please open box before eating pizza”, then this shouldn’t be a problem.

          If you’re a regular at the place, you might know about the specials. If you just walk in one time and you don’t see a label, a receipt like this will be misleading if it doesn’t state the discounts and tip bases.

          • Plurrbear@lemmy.world
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            3 days ago

            It common sense, tip off TOTAL bill NOT discounted prices, you got the same service and food so… tip accordingly of TRUE amount. It’s not “misleading” it’s a true fact, tip based of total.

            Like I said before, you get $100 worth of drinks with a discount of half off so $50, you do NOT tip off $50. You got $100 worth of drinks and services so tip off that! Don’t like it, don’t go out. Don’t agree, then create a bill and call your govt reps, do not punish fellow humans because you “don’t agree”. We are all just trying to live. If anything, make your own food at home and there you go, NO TIP NEEDED… but no, you came out to get waited on therefore, provide tips accordingly, we are not just at the restaurant for pleasure…

            • kamen@lemmy.world
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              3 days ago

              As I said, it’s not evident at all if those are full or discounted prices, so in the latter case it’s a misleading number.

              Anyway, I don’t live in a place with broken wages and tipping system, so I don’t have to deal with problems like this. Where I am wait staff gets adequate wages and tips are only a bonus on top of that.

    • atx_aquarian@lemmy.world
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      7 days ago

      You’re right. Not sure why you’d be down voted, other than if people found your conclusion a bit heavy.

      • Plurrbear@lemmy.world
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        3 days ago

        Thank you!! They didn’t like my responses as a fellow server former teacher! I make more with half the hours as a server than a full time teacher, that’s savage and what’s truly wrong with America! Don’t like the tipping culture than don’t go out, it’s not that fucking hard. Don’t punish servers for your beliefs! I just don’t get people. Why downvote me when I am providing my first hand experiences?

    • bus_factor@lemmy.world
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      7 days ago

      Pretty sure the waitress wasn’t the one who fucked with the register. Probably the restaurant trying to ensure they don’t have to pay the difference if the tips come up short and leave the staff below minimum wage.

        • LillyPip@lemmy.ca
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          7 days ago

          Right?

          Most people just pay it out of obligation, and the occasional nerd calls us out politely.

          Gee, whatever shall we do?

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          7 days ago

          Shafting the waitress is not going to end it either. Most people wouldn’t notice this, so they’d still keep doing it if you didn’t tip.

          The play here is to tip the waitress in cash if possible and slam the establishment on every review site.

          • munsking@lemmy.world
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            2 days ago

            stop tipping so waitstaff finds another job and restaurants that don’t pay enough go out of business

            ezpz

          • Annoyed_🦀 @lemmy.zip
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            7 days ago

            If the worker or anyone else not gonna unionise or protest the government for a better minimum wages, then the culture gonna continue. Slammin and jammin the establishment will do absolutely nothing, as with all non-disruptive protest.

            I swear tipping is fetishized by american.

        • Rhaedas@fedia.io
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          7 days ago

          It’s logical, it’s not the wait staff’s fault. You’re correct though that it’s an endless circle, with the only solution being that everyone stops supporting places that don’t pay employees well. Which means don’t go to any US restaurants, or any retail. There is the bigger endless circle, trying to get the masses to all participate in such a boycott.

        • bus_factor@lemmy.world
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          7 days ago

          Are you comparing the waitress not proofreading the math on a preprinted receipt (arguably not their job) to soldiers actively committing war crimes?

          • AstaKask@lemmy.cafe
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            7 days ago

            No. Soldiers are very much protected from such orders in most countries. They can’t be held responsible for refusing to follow an illegal order.

            I mostly hear the argument from civilians helping their employer commit crime.

            • Plurrbear@lemmy.world
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              3 days ago

              Have you ever heard of ICE?? They are committing out right kidnappings of citizens “under the orders” of a helmet haired toddler who shits his own pants… really? They clearly are upholding these illegal acts and do not care! They don’t even show their faces! SHAME!

              Plus also, Nazis in WWII went along with Hitler when they shouldn’t have for an example. Or putting Asian Americans into camps after the bombings due to fear they were ALL somehow involved!?

    • RaivoKulli@sopuli.xyz
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      7 days ago

      “Fuck you restaurant for trying to scam me, now I’ll only pay the correct 20% extra on top of my bill”

      • Plurrbear@lemmy.world
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        3 days ago

        Thank you! I am just one server do not punish me because you hate the tipping culture of America! Don’t like it, like you said, don’t go to a damn restaurant then! Easy peasy!

        Don’t punish another person for your thoughts, feelings, etc about the situation of tipping, it’s not their fault, it’s yours for not tipping them because “you don’t agree” then go to damn McDonald’s!

        • Clent@lemmy.dbzer0.com
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          3 days ago

          I’ve never worked as a server but I did date one long ago who said something to the effect, “that $5 means more to her than you” and while I was not nearly as financially stable back then, that idea has stuck with me.

          An extra isn’t going to make or break my day but it could make someone else’s day.

          Another way I’ve been thinking about this is how for a brief moment you someone’s “boss.” If you’ve ever complained about unfair compensation what does it say about you that you’re using than brief moment of power to be what you hate.

          • Plurrbear@lemmy.world
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            3 days ago

            I agree! $5 to you might not mean much but to a server it would mean everything. It makes up for bad tippers or worse the no tippers at all. The little things makes servers day honestly!

            And yeah, but I am not truly “their boss” it’s more that I have to deal with unsatisfying customers, intake orders of food and beverage vendors, and ensuring all customers are satisfied plus doing my server role… so honestly, it’s me dealing with all the issues but still having tables. I love my place of work and will never leave since I make like $3-4k a month as a server and that’s like 1/2 of what I was making as a teacher full time but some customers are the worst and would rather get paid less than dealing with them honestly…

      • kautau@lemmy.world
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        7 days ago

        Yeah that restaurant owner will certainly learn from the fact that they don’t legally have to pay their servers minimum wage and you still paid the owner what they would have gotten whether or not the server got a tip

        As another commenter said, in this situation pay the server in cash, and then review the restaurant badly everywhere you can

  • kinther@lemmy.world
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    7 days ago

    I went to a restaurant recently with my wife for our anniversary. Had great reviews on Google Maps above 4.5 stars. Yes I know this should not be the only indicator of a good experience, but the food sounded good and it was in a neighborhood we don’t often go to. Something new.

    When we got the bill, the server came to us and skipped past the food prices to the tip screen immediately. That should have been my red flag to stop and ask why she did that, but I didn’t. I tipped 20%, then later found out that they already included that in the bill. So I tipped 20% on top of the total that already included 20%. Needless to say I won’t be going back.

    • Mickey7@lemmy.worldOP
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      6 days ago

      Smart businesses know that the key is “customer retention” and they don’t screw you. Dumb businesses operate on “one and done”. “We’ll screw them and they probably will never come back”

      • kinther@lemmy.world
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        6 days ago

        It wasn’t the business that did this. It was the server looking for a one time bonus.

    • BarneyPiccolo@lemmy.today
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      7 days ago

      Do a review on Google maps, and TripAdvisor, if you are in a touristy city. Warn the world, and put the ownership on notice.

      • codapine@lemmy.zip
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        7 days ago

        Also consider complaining to the secretary of state perhaps? Idk, it’s not city tax revenue so not likely, but it’s still fraud. But I would definitely consider a chargeback. This is just like in the old days when managers or severs would scribble in a different tip and total on the merchant copy.

        • BarneyPiccolo@lemmy.today
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          7 days ago

          This seems like it is probably more of a server issue, and not a restaurant issue. The server has learned how to increase their tips, I doubt that’s company policy. This is Management’s problem to solve, not the government’s.

          • michaelmrose@lemmy.world
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            7 days ago

            This is bad logic. Every industry has a thousand things they solve by regulation to establish a sane baseline that you experience every day mistaking this hard won normalcy for a self occurring default.

            The behavior that is described is actually fraud and if you consider across just this one employees year it probably is thousands of dollars in fraud. It would be normal to report such to the city government which reports such to the business which in turn fires the server and trains the rest not to defraud customers.

            • BarneyPiccolo@lemmy.today
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              7 days ago

              This is one server, in one restaurant, not an industry-wide issue. Expecting some kind of regulatory remedy over an anecdotal issue is not the answer. I’m not a right-winger by any means, but even I know that the government isn’t the solution to anything. There already is a law against this, so the local gendarmes are as far as this needs to go.

              Remember when your mom told you “Don’t make a Federal case out of it?” This is the kind of thing she was talking about, literally.

              • michaelmrose@lemmy.world
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                7 days ago

                It actually already does cover it. He’s tricking folks into tipping twice by failing to disclose that they have already tipped. It’s simple fraud.

                • BarneyPiccolo@lemmy.today
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                  6 days ago

                  Right but the fraud is with the server, or possibly the restaurant, not the industry as a whole. I just think getting the government involved to deal with a dishonest server is going a bit far. Just make the manager and corporate aware. They’ll deal with it.

              • AA5B@lemmy.world
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                7 days ago

                Bullshit. Hopefully it’s one server and management should take care of it. But it’s appropriate to complain to the right authority so they can see if it’s a pattern in need of enforcement.

                This is how things get done. A single instance of food poisoning can be a mistake, but a pattern of food poisoning is potentially in need of enforcement and remediation. But they can’t see a pattern if no one complains

    • Sarmyth@lemmy.world
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      7 days ago

      I call and complain for crap like this all the time now. I make sure to let them know I bitch to all my friends and coworkers about it too.

      My latest crusade is restaurants that put 4% service fees to help pay for people’s health insurance. Just raise the price on the individual items on the menu. Making me math out what you are actually charging like that is bullshit.

    • Phoenixz@lemmy.ca
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      7 days ago

      I would have gone back and not left until I had both 20%s in my hand. Call the police? Please do!