Even more horrifying: employees are forced to wear headsets that constantly whisper BS in their ear while surveiling them.
This sounds like the kind of thing that will simultaneously induce paranoid delusions while also kind of validating them. Don’t service workers go through enough already?!
Manna was connected to the cash registers, so it knew how many people were flowing through the restaurant. The software could therefore predict with uncanny accuracy when the trash cans would fill up, the toilets would get dirty and the tables needed wiping down. The software was also attached to the time clock, so it knew who was working in the restaurant. Manna also had “help buttons” throughout the restaurant. Small signs on the buttons told customers to push them if they needed help or saw a problem. There was a button in the restroom that a customer could press if the restroom had a problem. There was a button on each trashcan. There was a button near each cash register, one in the kiddie area and so on. These buttons let customers give Manna a heads up when something went wrong.
[…]
Or, “Jane, when you are through with this customer, please close your register. Then we will clean the women’s restroom.”
And so on. The employees were told exactly what to do, and they did it quite happily. It was a major relief actually, because the software told them precisely what to do step by step.
Even more horrifying: employees are forced to wear headsets that constantly whisper BS in their ear while surveiling them.
This sounds like the kind of thing that will simultaneously induce paranoid delusions while also kind of validating them. Don’t service workers go through enough already?!
I hate living in a dystopian novel.
Good news! We’re not living in a dystopian novel, we’re living in all the dystopian novels at once!
That sounds like something from a 40k novel.
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Manna – Two Views of Humanity’s Future – Marshall Brain