The race may already be lost, but still.
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Big corp has 10 ratings, and anything under 9 is deemed failure.
For hr or Uber or similar the scale is this:
5 stars = meh, expected experience
4 stars or lower = your employee literally tried to kill me
I usually save 4 stars for attempted kidnappings, its important to distinguish these things.
I blame management metrics that punish anyone for getting less than 5-star reviews
In the US.
God, I literally was told by my manager at my first job to tell customers, when they got a random survey, that anything less than a 10 is a 0.
Japan does 5 star ratings proper.
That’s how you know you’re being setup for failure
“If you go a minute without making a mistake then you can go a lifetime without making a mistake.”
I don’t know why, but that gave me a similar visceral reaction to hearing “if you have time to lean, you have time to clean”
They both come from assholes wuth the same mindset.
Next time someone say this, find a stick, haul it at them and shout „Duck!“. If they don’t duck, they got what they deserve. If they do duck, then say „If you can duck the stick, you can suck this dick“, whip your dick out and stick it in their mouth.
“No arms, no cookies.”
A three-star restaurant on Tabelog is life-changing cuisine. I’m not sure what you’d have to do to earn four, but it’s probably illegal.
That’s how our state scores conditions for learning surveys that factor into our school district “report cards.” I just flat out tell kids that I proctor for “if you ACTUALLY agree with the statement, choose strongly agree.” All other answers are scored as negative.
Had to deal with similar surveys. Rating was 1-10, 8-9 was “just OK”, 10 was “your ratings better be here”, and anything 7 or lower was a serious issue.
Germany (does it correctly) too. Although depending on us influence it depends.
Yeah this is why I almost always give 5* reviews to any sort of thing that’s traced back to a worker unless I really feel like they need to be reprimanded for something, and how badly they should be reprimanded is how many stars I take off. This is only for the 1% who really need a talking to.
When it comes to product reviews on Amazon for example, or business reviews, I feel a lot more free to give my real opinion to help the next person.
Every time I have to do an after call/chat survey I try to add a comment along the lines of “Your representative was very helpful, but I had to deal with too much waiting and too many chatbots to reach them. Please hire more staff.”
Nobody who reads those cares and has the ability to effect that
Everyone I’ve ever dealt with who thought the employee needed reprimanded was either
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A huge asshole
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completely wrong
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didn’t like a policy that the employee had no say in
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was dealing with a reversible error that required training not reprimand
The times I’ve done it were for:
- One guy who had his phone in his steering wheel and was playing some sort of online gambling the whole drive and didn’t look directly at the road once
- One guy who was driving around on a spare tire (doughnut) on the highway at speeds way above those it said on the tire.
I mean I can look the other way on just about anything (I’ve given 5* to a lot of questionable driving decisions and shitty cars) but when you are putting my life at risk, that’s where I draw the line.
Yep perfectly justified but you can’t actually couch gambling guy you really just need to fire him because he’ll continue to be a moron.
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Nevertheless I gave 5 stars to the management because they might find out.
It always seems like, for most people, the middle three stars might as well not exist. Was it acceptable? Five stars. Do I want to complain? One star. There is no in-between.
Remember boys and girls, a 4 out of 5 star review on any platform that doesn’t allow a zero star, is only a 75% grade. Not an 80% like these hucksters imply. Thats a solid C, not a B. Let’s not give in to this corporate delusion anymore
3-5 = 50% =/= 60%
2-5 =25% =/= 40%
It’s a false show of satisfaction in the very least. A rotting manifestation of the soulless corporation not allowing any amount of transparency stop them from pulling the curtain closed tighter, on the, “oh fuck,” side.
I think they are actually aware the curtains are silk and quite see through. I think we can all agree we’ve crossed the event horizon. Everything is going to get pulled in soon.
What it is now:
- 5 stars = it was fine
- 5 stars plus glowing review = it was great
- 4 stars = it could have been better
- 1 star = terrible
- 1 star plus review = so terrible that I had to write something OR I’m a gigantic gaping asshole that likes to complain
“One star, the restaurant was fully booked and the hostess calmly explained that there was no room to seat me and my seventeen crying infants.”
“Three stars, the kitchen was actively on fire, a opossum was living in the cash register, and the server only spoke Norwegian, great Italian food though will be back next week.”
What I love is when it’s a one star with review and it’s some asinine shit they failed at or something like a missing piece from a 1000 piece puzzle.
That would be terrible to miss that one piece after doing all that work.
But how could you ever prove it wasn’t you who lost it?
Right, exactly my point.
Exactly! There just outstanding and crap. 1 or 5. Fuck those pinko neutralist., “non-binary” numbers inbetween. In your face, libtards!
The lower scheme is how I rate media, for service it’s unfortunately the upper one because I don’t want to fuck anybody over who’s just doing their job.
Give 5 stars to this comment or I report You for any other score as harassment!
Also I add extra gifts for any 5 star ratings!
Corrupted, it is all corrupted.
A few times in my life I encountered a system where 1 is labled “Satisfactory” or something similar and 5 is “Perfect” or similar.
In those cases I either refuse to rate or rate a 1 no matter how it went.
I think the system should always be so that 1 is absolute dog shit, 3 is no complaints, 5 is exceptional
I hate that 5 is anywhere from “just okay” to “amazingly exceptional” and you just can’t know which it is
Perfection is a goal,
Not a default
It’s the kind of thing that honestly should be regulated.
Every single person that I get requested to rate gets five stars plus a positive comment because fuck you gig economy.
This is the issue. I am more concerned about the real impact a rating has on a real person’s life than whether some future rider will be slightly bothered by a dirty floor mat.
Right if it’s for corp always 5/5 but if it’s on like bookworm or my blog, I feel like I can be honest, because no one is getting dinged based on my stars.
I don’t think this is actually having the effect you think it does. The people running these things still need the same number of workers in total, so all you’re really doing is contributing to the effect that OP is describing, where the gig workers getting marked down becomes arbitrary and random rather than related to whether they do their job.
The way to protest gig work is not to do business with companies that use it.
I’ve worked at two call centers, both anything below a 5/4 as a 0
In theory, sure. However in the real world there is no escaping neither the ratings or the gig economy. Every single delivery company here does it. When it is possible to choose the delivery I pick the postal service. They too asking for ratings, but at least they have regular employees though some delivery points that are stores and kiosks have a suspiciously high rotation of staff. Not every vendor uses the postal service and sometimes the only option is to order from them or be without.
I don’t have any grandiose ideas of it having any effect, but I will not participate in rating the performance of my fellow humans that are service workers. They do the job to do the job and the job is not to suck up to me. And everybody has the right to have a bad day or whatever without some manager making it even worse.
Realistically it is better to support political parties that legislate wages and working conditions and such so that people working any jobs have a decent wage and are protected from abuse.
I think old and current newgrounds rating give a pretty clear representation of what each star mean.
It’s old tho.
I feel old now.
I seem to remember at one point, a 0 rating said “DIE IN A FIRE”
Maybe that was the scale for music?
Don’t care how many stars it is; if it’s like 4.5 stars out of 1000+ reviews, I’ll take it over something that’s 5 stars with 100 reviews.
There’s a math thing for that… I think?
I honestly didn’t know that! The more I know
Good luck convincing HR, or any of the assholes in corporate.
Who asked them?
they’re the ones who decided that anything less than a perfect score is an “opportunity for improvement” in other words “do better or you’re fired”.
