I disabled to use of emojis when I set up our companies internal wiki for SOP thinking that wasn’t appropriate for technical documentation, but my boss asked me to turn them back on because he wanted to use them. I begrudgingly obliged.
Turns out he didn’t want to use smileies, just the icons for quickly identifying bullet points like ⛔‼️✅❕or even 🌐🖨️
I disabled to use of emojis when I set up our companies internal wiki for SOP thinking that wasn’t appropriate for technical documentation, but my boss asked me to turn them back on because he wanted to use them. I begrudgingly obliged.
Turns out he didn’t want to use smileies, just the icons for quickly identifying bullet points like ⛔‼️✅❕or even 🌐🖨️
A decade ago, I was annoyed by emojis. Hate that shit.
But then some PM decorated all the knowledge base page titles in our Confluence to have a icon in the front to visually group the goal.
And that’s when I learned how valuable a good emoji can be.