Kinda.
They are better than most, but don’t score that well on Ethical Consumer’s grading. (I could look up why, if anyone’s interested.)
And while they do offer free repair, which is wonderful and something i genuinely command them for doing, the results can be hit or miss.
I had a pair of jeans with pretty standard areas worn out come back from a repair with a massive piece of mismatched denim covering almost the entire upper part of the pants. Unwearable. I ended up having to pay a local shop to redo the repair properly. And the Patagonia customer rep didn’t seem to see the problem with the repair and offered… 15% off my next order.
Kinda. They are better than most, but don’t score that well on Ethical Consumer’s grading. (I could look up why, if anyone’s interested.)
And while they do offer free repair, which is wonderful and something i genuinely command them for doing, the results can be hit or miss. I had a pair of jeans with pretty standard areas worn out come back from a repair with a massive piece of mismatched denim covering almost the entire upper part of the pants. Unwearable. I ended up having to pay a local shop to redo the repair properly. And the Patagonia customer rep didn’t seem to see the problem with the repair and offered… 15% off my next order.