i know it is an unpopular opinion around here. but currently AI features open doors for sales. that is important.
for the software i help develop, we introduced an optional AI integration. just its presence allowed us to sell the main SW multiple times. the AI plugin was never sold so far.
investment AI: 2 weeks of gluecode. i am not concerned with finances, but that plugin is for sure net positive.
right now we don’t have any real customers that use it - as the plugin did not sell yet.
but from testing at customer sites with real people that would use it - we got only positive feedback. which is not hard to imagine: the RAG + LLM enables less experienced users to navigate a huge and complex network of information.
but it for sure is also a buzzword execs like to see: they talked to us because we have AI. saw that the main product is good. bought the main product and decided the AI is too expensive.
in the end it doesn’t matter to me. the 2w of AI was a fun sidequest and it left us with a passive boost for sales.