"“What they were telling me was counterintuitive to everything I’d heard at Microsoft about ‘customer first,’” Harris said. “Now they’re telling me it’s not ‘customer first,’ it’s actually ‘business first.’”
DiCola, Harris’ then-supervisor, told ProPublica the race to dominate the market for new and high-growth areas like the cloud drove the decisions of Microsoft’s product teams. “That is always like, ‘Do whatever it frickin’ takes to win because you have to win.’ Because if you don’t win, it’s much harder to win it back in the future. Customers tend to buy that product forever.”
Most open to making money at the expense of security.
"“What they were telling me was counterintuitive to everything I’d heard at Microsoft about ‘customer first,’” Harris said. “Now they’re telling me it’s not ‘customer first,’ it’s actually ‘business first.’”
DiCola, Harris’ then-supervisor, told ProPublica the race to dominate the market for new and high-growth areas like the cloud drove the decisions of Microsoft’s product teams. “That is always like, ‘Do whatever it frickin’ takes to win because you have to win.’ Because if you don’t win, it’s much harder to win it back in the future. Customers tend to buy that product forever.”