• 3 Posts
  • 324 Comments
Joined 3 years ago
cake
Cake day: June 9th, 2023

help-circle













  • Sigh. Yes, but I’m not going to write up a peer reviewed thesis with annotations for an online discussion about how airlines are garbage at handling luggage.

    Basically if your luggage doesn’t have identification in it and you don’t submit a claim (or the airline screws that part of the process up too, which has happened to me as well) they will not do anything at all for 5 days, then they will put your bag in storage for 2 months waiting to see if you come looking for it, AND if they can find it after that you’ll get it back. According to the US DOT, airlines generally don’t even declare your bag LOST until 5-14 days after your trip. If your trip was domestic it’s almost certainly long over by the time they decide your bag isn’t delayed and it’s actually lost. The onus is now on you to continue to devote time and energy to reclaiming your belongings, while they basically wash their hands of it if they can’t easily match the bag with a phone number.

    None of this changes the fact that almost all unclaimed bags are the fault of the airline for not getting the bag to the destination at the same time as the person who owned it. That they are so easily able to dispose of these things (and sometimes even profit from it) after they caused the problem in the first place is pretty gross, to me. But when you have traveled by air as much as I have, you see a lot of gross shit that they pull.




  • I’ll chime in as someone who has had some expensive stuff stolen out of my luggage. And the airlines I handed the bag over to before the theft gave zero fucks.

    The airlines should be liable. You have no control over the bag once you give it to them. Why are they allowed to shirk responsibility? Lobbying and capitalism.

    Edit: Forgot to add, if you think they are trying hard to reunite these bags with owners you are wrong. That is driven by the customer harassing them. Been there done that. Again, they do not care about your stuff. At all.