Every service you can sign up for online in the USA has an easy cancelation process, as Californian law mandates it. However, some services geogate that process so that only Californians can use it, making everyone else go through a more tedious process, just because they can.
FTC click-to-cancel (which is modeled after the Californian law) can’t come soon enough. Companies are complaining about it because they make a lot of money by retaining customers that want to cancel, but it would be very easy for them to all roll out their California-specific cancelation flows to everyone.
Shouldn’t that be Prime or Netflix?
At least Netflix has a button on the site you can click and cancel.
Now, gym memberships…
Prime is now a lot easier to cancel, since they got sued.
Netflix I only ever subscribed to with a gift card, so that was pretty easy…
Cancelling is easy with consumer protection laws.
Every service you can sign up for online in the USA has an easy cancelation process, as Californian law mandates it. However, some services geogate that process so that only Californians can use it, making everyone else go through a more tedious process, just because they can.
FTC click-to-cancel (which is modeled after the Californian law) can’t come soon enough. Companies are complaining about it because they make a lot of money by retaining customers that want to cancel, but it would be very easy for them to all roll out their California-specific cancelation flows to everyone.