will_a113@lemmy.ml to Technology@lemmy.mlEnglish · 20 hours agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square31fedilinkarrow-up1228arrow-down14file-text
arrow-up1224arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comwill_a113@lemmy.ml to Technology@lemmy.mlEnglish · 20 hours agomessage-square31fedilinkfile-text
minus-squarepivot_root@lemmy.worldlinkfedilinkarrow-up14·18 hours ago I have a small local provider. I suspect you would have a different experience if you had a larger regional provider.
minus-squareScrubbles@poptalk.scrubbles.techlinkfedilinkEnglisharrow-up3·15 hours agoYes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service
I suspect you would have a different experience if you had a larger regional provider.
Yes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service